Are your vaccinations current?

Remember, proof of current vaccinations (Rabies, DHLPP, and Bordetella) is required PRIOR to booking reservations for ANY of our services. We also recommend having your pet vaccinated against canine influenza (required in Rogers).

important policy updates

NEW GROOMING CANCELLATION POLICY: As most of you know, pet groomers work on commission, so when clients miss scheduled appointments without cancelling, our employees are directly impacted. Effective January 1, grooming appointments cancelled from 5pm the day prior, up to 9am the day of the appointment, will be charged 50% of the total groom. No-shows and appointments canceled after 9am day-of will be charged 100% of the total groom. Cancellations are accepted by phone or email ONLY. Cards on file are required to book grooming appointments. After two no-shows within a 12 month period, all future grooms must be prepaid in order to book. 

SENIOR BOARDING: Seniors over 10 years of age require prior approval before boarding reservations are accepted, and must attend regular daycare in order to qualify for overnight stays. As our seniors leave home  less and less for social outings, they can come to see overnight boarding as a high source of stress and may not enjoy themselves as much as we would like. Change of any kind but especially change that takes these dogs outside their “normal” environment can cause stress to a degree that may bring on medical concerns that a veterinarian would be better to address. We do still accept daycare reservations for seniors and find that the short changes of scenery don’t cause the same prolonged stress of a boarding stay, and for dogs who continue to thrive in daycare we will continue to happily host them for overnights. Please contact your location with any questions.